Customer Help

Yes, our muscle recovery gel is Informed-Sport certified. Every batch undergoes rigorous ISO 17025 accredited testing to ensure it is completely free from banned substances, giving athletes total peace of mind during competitions.

While both are applied topically, LactiGo is completely free of sodium bicarbonate. Instead, our advanced performance gel features a powerful, patented blend of menthol, carnosine, and magnesium. It absorbs quickly, dries clear, and leaves no sticky residue, offering superior muscle recovery and endurance support.

LactiGo is a lightweight, pale yellow transparent gel. It applies smoothly, absorbs rapidly into the skin, and dries quickly without leaving any greasy or sticky feeling behind.

We offer two variations. Our menthol formulation has a refreshing, mild peppermint-like aroma, while our non-menthol version is completely fragrance-free.

The Menthol formula contains 1.25% Menthol, Ethoxdiglycol, Glycerine, L-Carnosine, Magnesium Sulphate, Phenoxyethanol, Water, and Xanthan Gum. The Non-Menthol version includes the same high-quality ingredients minus the menthol.

Rather than an artificial energy boost, you'll notice a significant reduction in muscle fatigue and soreness during intense physical activity. The combination of carnosine and magnesium works deep within the muscles to enhance endurance and accelerate recovery.

Absolutely. LactiGo is 100% vegan-friendly, and our premium L-Carnosine is plant-derived from corn.

We use high-quality Magnesium Sulphate to support optimal muscle function and rapid recovery.

Application depends on your specific sport and targeted muscle groups. Apply enough to create a thin, even layer over the active areas (similar to sunscreen). For cyclists or runners, we typically recommend about 5 pumps per leg for maximum absorption and performance benefits.

Athletes of all ages can benefit from LactiGo. However, we suggest parental supervision for users under 18 years old.

For optimal athletic performance, apply topically 45 minutes before your workout or competition. For enhanced muscle recovery, we also recommend applying it after your post-workout shower.

While you will feel the benefits from a single application, using LactiGo both before and after your training sessions maximizes both your endurance gains and recovery speed.

Yes. For best results, apply LactiGo at least 30 minutes before your sunscreen to ensure complete absorption into the skin.

Domestic USA orders offer Standard Shipping (processing in 2 days, delivery in 3-5 business days) and 3 Business Day Delivery (orders placed before noon EST arrive in 3 days). Canadian orders process in 2 days and deliver in 3-5 business days.

Currently, we only ship within the United States and Canada. We do not offer overseas shipping at this time.

For the non-menthol formula, please visit our adverse event reporting site at www.aers.me/lactigo. For the menthol version, contact our support team directly at support@lactigo.com.

If the pump stops working, remove the outer lid. Apply upward diagonal pressure to the top cap section (just above the small seam) to pop it off and easily access the remaining product.